Terms of Service.

// 01Parties & acceptance

These Terms of Service ("Terms") form a legal agreement between you ("you", "User") and DealArena LLC ("DealArena", "we", "us"), governing your access to and use of the DealArena software-as-a-service platform, websites, APIs, mobile applications, browser extensions, and any related services (collectively, the "Service").

You accept these Terms by checking the acceptance box at signup, by signing in to an existing account, or by otherwise using the Service. If you accept on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to both you individually and that entity.

// 02License (End-User License Agreement)

Subject to your compliance with these Terms and timely payment of any applicable fees, DealArena grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal sales, business development, and customer-relationship-management purposes.

You shall not, and shall not permit any third party to: (a) copy, modify, translate, reverse engineer, decompile, or disassemble any part of the Service; (b) lease, rent, sell, sublicense, or otherwise transfer access to the Service; (c) use the Service to build a competing product or service or to benchmark its features for a competing offering; (d) remove, alter, or obscure any proprietary notices or branding; (e) use any robot, scraper, or other automated means to access the Service except through documented APIs and within published rate limits; or (f) circumvent any security or access-control mechanism.

// 03Account & eligibility

You must be at least 18 years of age and capable of forming a binding contract under applicable law to use the Service. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us immediately at security@dealarena.io if you suspect unauthorized access.

You may not create accounts using automation, false identities, disposable email addresses, or names of other persons or entities without authorization. One natural person may not maintain more than one personal account.

// 04Intellectual property

The Service, including all software, source code, designs, user interfaces, text, graphics, logos, trademarks, the "DealArena" name and pitbull mark, the gamification systems, leaderboard mechanics, Catalyst signal definitions, agent prompts, model orchestration logic, and all related documentation, is and shall remain the exclusive property of DealArena LLC and its licensors, protected by copyright, trademark, trade-secret, and other intellectual-property laws of the United States and other jurisdictions.

Except for the limited license granted in Section 02, these Terms do not transfer to you any right, title, or interest in or to the Service or any DealArena intellectual property. All rights not expressly granted are reserved.

You may not use the DealArena name, logo, or trademarks in any commercial context, in product names, in domain names, or in any manner likely to cause confusion as to source or affiliation, without our prior written consent.

// 05User content ownership

You retain full ownership of all content you submit to the Service, including prospect lists, contact records, sales data, sequences, notes, recordings, and any other materials you upload, create, or generate within the Service ("User Content").

You grant DealArena a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derivative works of your User Content solely as necessary to: (i) operate, maintain, and provide the Service to you; (ii) generate aggregated, anonymized analytics (in a form that cannot reasonably be associated with you or any identifiable third party); and (iii) comply with legal obligations.

This license terminates when you delete the relevant User Content or close your account, except that we may retain backup copies for up to 90 days as part of standard disaster-recovery procedures, and we may retain anonymized aggregates indefinitely.

Export. Upon account closure, you have a 90-day window to export your User Content in machine-readable form (CSV / JSON). After 90 days, residual User Content will be deleted from active systems.

// 06Data use & AI training

We do not train AI models on your User Content. User Content is not included in any training dataset for any general-purpose model and is not shared with any third-party model provider for training purposes. When the Service uses third-party AI models to perform tasks on your behalf (e.g., draft an email, score a prospect), the call is made under inference-only terms with the model provider.

Bring-your-own-key ("BYOK") users may direct the Service to call AI models through their own provider accounts. In that case, your relationship with the model provider is governed by your separate agreement with that provider, and DealArena is not a party to it.

Pro-tier data access for product validation. If you subscribe to a paid Pro tier, you authorize DealArena to share aggregated, deidentified usage metrics (e.g., counts of deals created, average sequence length, feature adoption rates) with bona-fide investors, prospective investors, and corporate-development counterparties for the purpose of evaluating, validating, and financing the DealArena business. No personally identifiable information, no User Content text, and no individual prospect records are included in such disclosures. Free-tier user data is not included in this category of disclosure.

Privacy practices are described in detail in our separate Privacy Policy, which is incorporated into these Terms by reference.

// 07Pro tier & capital matching (The League)

The Service includes optional features collectively branded "The League", a public leaderboard and an invite-only program that may, from time to time, introduce top-ranked Users to capital providers, recruiters, or strategic partners ("Counterparties").

Participation in The League is voluntary, requires explicit opt-in, and does not entitle any User to a guaranteed introduction, investment, employment offer, or other commercial outcome. DealArena makes no representation or warranty regarding any Counterparty, and any agreement you reach with a Counterparty is solely between you and that Counterparty.

// 08Fees & billing

The free tier of the Service is provided at no cost. Pro and any other paid tiers are billed in advance on a monthly or annual basis at the rates published on our pricing page at the time of purchase. Fees are non-refundable except where required by applicable law. You are responsible for all taxes other than taxes on DealArena's net income.

If a payment fails, we may suspend or downgrade your account on prior notice. You may cancel a paid subscription at any time, effective at the end of the then-current billing period.

// 09Acceptable use

You shall not use the Service to:

• violate any applicable law, regulation, or third-party right;
• send unsolicited bulk communications (spam) or violate the CAN-SPAM Act, GDPR, CASL, or any analogous law;
• harass, threaten, defame, or stalk any person;
• upload or transmit malware, viruses, or other malicious code;
• attempt to gain unauthorized access to any part of the Service or any other user's account;
• interfere with, disrupt, or impose an unreasonable load on the Service infrastructure;
• use the Service to perpetrate fraud, identity theft, money laundering, or any other unlawful financial activity;
• upload User Content that infringes any third party's intellectual-property, privacy, or publicity rights; or
• engage in racist, discriminatory, or hateful conduct toward other users, DealArena staff, or any third party.

// 10Termination

You may terminate your account at any time by following the in-product cancellation flow or by emailing team@dealarena.io.

DealArena may suspend or terminate your account, with or without notice and without refund, if we determine in good faith that you have: (a) committed or are committing fraud against us, our users, or any third party; (b) engaged in racist, discriminatory, or hateful conduct in violation of Section 09; (c) materially breached these Terms; (d) created legal, regulatory, or reputational risk for DealArena; or (e) abused free-tier resources in a manner inconsistent with normal individual use.

Sections 04 (IP), 05 (User Content license), 11 (Disclaimer), 12 (Liability cap), 13 (Indemnification), 14 (Law & venue), 15 (Disputes), and 18 (Contact) survive termination.

// 11Disclaimer of warranties

// 12Limitation of liability

// 13Indemnification

You agree to defend, indemnify, and hold harmless DealArena LLC and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service in violation of these Terms or any law; (b) your User Content; (c) your violation of any third-party right, including intellectual-property, privacy, or publicity rights; or (d) any dispute between you and a third party (including any Counterparty introduced through The League).

// 14Governing law & venue

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to Section 15 (Disputes), you and DealArena agree to submit to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Virginia for the resolution of any dispute that is not subject to arbitration.

// 15Disputes & arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service, except for disputes in which either party seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, shall be settled by binding arbitration administered by a recognized arbitral institution in accordance with its commercial arbitration rules, conducted in the English language, with the seat of arbitration in Virginia, USA.

Class action waiver. You and DealArena agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims.

// 16International users

The Service is operated from the United States. By accessing or using the Service from outside the United States, you consent to the transfer of your information to and processing in the United States and other jurisdictions where DealArena, its affiliates, or its service providers maintain facilities, which may have data-protection laws different from those of your jurisdiction.

Where applicable mandatory law provides users with rights that cannot be waived (for example, certain consumer-protection rights under the laws of an EU/EEA member state, the United Kingdom, Australia, or Canada), nothing in these Terms is intended to limit those rights.

// 17Changes to these terms

We may update these Terms from time to time. If a change is material, we will provide reasonable advance notice (for example, by email to your account address or by an in-product notice) before the change takes effect. The "Effective date" at the top of this document reflects the most recent version. Your continued use of the Service after the effective date of a revised version constitutes acceptance of the revised Terms.

// 18Contact

DealArena LLC
Commonwealth of Virginia, USA
General: team@dealarena.io
Security: security@dealarena.io
Privacy: privacy@dealarena.io